INFORMATION FOR THE US CUSTOMERS - On the 30th of July, the United States Government announced a new Executive Order which outlined further changes to customs obligations and processes for goods being imported into the USA. Currently, low-value goods can enter the USA from other countries ‘duty-free’ because of a ‘de minimis’ duties threshold of US$800. The changes mean that goods entering the USA from any country, from the 29th of August 2025 will be subject to tariffs (duties) which are payable to US customs.

FREE COLOUR MATCHING SERVICE

Shopping for hair online can be tricky, especially when it comes to finding the perfect match for the hair extensions. We get it - comparing your hair to your phone screen or debating shades with your besties can be so frustrating. Sounds familiar? Don’t worry! We’ve got you covered with our free colour matching service. Simply send us a few photos of your hair, and we’ll help you find your perfect match!

Before you send in your photos, make sure to follow these steps for those perfect colour-matching photos:

💁‍♀️ First of all, find a good spot where to take a photo. It is best when it is done under natural daylight (not in direct sun rays, of course, as it will brighten and make your hair look warmer) – a good spot would be next to the window or even outside!

💁‍♀️ Also, make sure you take a photo of the mid-bottom part of the hair. If you are looking to buy a ponytail or a scrunchie, then snap an image of the top of your hair as well.

💁‍♀️ Once your photos have been taken, it is a good idea to compare the lighting – it should not be too bright on the image as it is in person.

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