Delivery Information

STANDARD UK Delivery – £2.99

Delivery is shipped with a standard delivery method which takes 2 to 4 working days to arrive. If the order is placed on a weekday before 3PM, your order will be shipped out the same day. Any order placed after 3PM, is shipped out the next working day.

 

NEXT WORKING DAY UK Delivery (Order before 3PM on Monday-Friday) – £4.99;

Delivery is on the next working day (Monday-Friday) if ordered before 3 PM (Monday-Thursday). If you place your order after 3 PM on Thursday on a next working day service, you will not receive this until the following Monday, our carriers do not deliver on weekends and public holidays. If you order anytime after 3 PM on Friday and over the weekend/bank holidays, your order will be dispatched the next working day (Monday for delivery on Tuesday).

We recommend you place your order strictly before the cut-off time if you would like to receive your order by the next working day!

Next Working Day Delivery is not a 100% guaranteed service. Please note that delivery addresses which are based in Scotland and Northern Ireland will have a higher chance of not receiving their orders the next day due to location. Unfortunately, the speed of delivery is out of our control.

Next Working Day Delivery is not available to a small number of postcodes: AB31-56, BF (All), GY (All), HS (All), IM (All), IV (All), JE (All), KA27-28, KW (All), PA20-80, PH15-50, TR21-25, ZE (All).

 

 

EUROPE DELIVERY

Up to 2kg

EUROPE Standard Delivery – £7.00 please allow up to 4 – 14 working days (excluding weekends).

EUROPE standard delivery, deliver to the following countries – Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, the Netherlands, Norway, Poland, Portugal, Republic of Ireland, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland.

Additional taxes, fees, or levies may apply according to local legislation due to Brexit. You may be charged for handling fees and taxes as your order passes through customs. Any charges on a parcel must be paid by the person receiving the parcel. Unfortunately, we do not have control over these charges and we cannot tell you what the cost would be, as customs policies and import duties vary from country to country.

Depending on your area code we may not deliver to your area to check this please email customerservice@kokocouture.co.uk.

 

 

INTERNATIONAL DELIVERY

Up to 2 kg

International standard delivery – £7.00 please allow up to 5 – 14 working days (excluding weekends).

International delivery includes Australia, Brazil, Canada, Hong Kong, Indonesia, Japan, Malaysia, New Zealand, Singapore, South Africa, and the United States.

International express delivery- £15, please allow up to 2-5 working days. For heavier, bigger orders, the amount will be £30. This service is currently only available for customers from the US. To ensure the safe delivery of your products, we recommend that you provide an address where you or an authorized representative is able to sign for delivery. We are unable to deliver to P.O. boxes or freight forwarding addresses.

Depending on your area code we may not deliver to your area to check this please email customerservice@kokocouture.co.uk.

You may be charged for handling fees and taxes as your order passes through customs. Any charges on a parcel must be paid by the person receiving the parcel. Unfortunately, we do not have control over these charges and we cannot tell you what the cost would be, as customs policies and import duties vary from country to country.